General Questions

How do I contact Customer Care?

Write us an email at customercare@mlh-shop.com or call us / whatsapp us at +40 728 922 288

Showroom appointments (Only for Romania): +40 723 26 92 00.
Monday- Friday 10.00am - 18.00pm (+2h GMT)


What if I forget my password?

You should press the "Sign in" button and then choose the "Forgot your password?" option. Fill in the field with the email you used to create the account and you'll receive the password on this e-mail address.
Or you may go directly here.


How do I keep my account safe?

In order to keep your account safe, we recommend you follow the simple steps below. 

a) When setting your password, it must be at least 6 characters and contain at least one uppercase letter and a number. The longer your password is, the more secure it is. 

b) Use a unique password on MLH-SHOP. Using a unique password will ensure that if your password is disclosed on another website, it cannot be used on MLH-SHOP. 

c) Do not use the same password for your email accounts as you do on sites like MLH-SHOP

d) Change your password periodically. While we do not require users to change passwords after a period of time, it is recommended to update your password periodically. 

e) Change your password if you suspect that any of your accounts you use online on any website has been compromised.


How do I unsubscribe from the newsletter/fashion updates?

In order to unsubscribe click here.


Whom can I contact in case of questions or problems?

Write us an email at customercare@mlh-shop.com or call us / whatsapp us at +40 728 922 288